# Backing up the database using \`fdbbackup\` command returns in an error

**URL:** <https://forums.foundationdb.org/t/backing-up-the-database-using-fdbbackup-command-returns-in-an-error/1844>\
**Category:** Using FoundationDB\
**Created:** [December 16, 2019, 10:49am UTC](https://forums.foundationdb.org/t/backing-up-the-database-using-fdbbackup-command-returns-in-an-error/1844 "2019-12-16T10:49:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![viveksinghggits](https://sea1.discourse-cdn.com/foundationdb/user_avatar/forums.foundationdb.org/viveksinghggits/32/737_2.png) [@viveksinghggits](https://forums.foundationdb.org/u/viveksinghggits)\
**Post date:** [December 16, 2019, 10:49am UTC](https://forums.foundationdb.org/t/backing-up-the-database-using-fdbbackup-command-returns-in-an-error/1844/1 "2019-12-16T10:49:12Z")

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I have a foundationDB cluster up and running with redundancy\_mode as double and I inserted some key value pair in the database using fdbcli utility.  
When I try to take backup of the database using command `fdbbackup start -d file:///data/fdbbackup` below is the error that I get message I get

```auto
The backup on tag `default' was successfully submitted but no backup agents are responding.

```

We can see here that it says `backup_agent` is not responding. Now to make sure the `backup_agent` is running I thought there should be some flag, but I dont think we have a flag for `backup_agent` using which we can either start or check the status of the `backup_agent`.

Now if I check the status of the backup using the command `fdbbackup status -t <tag-name>` I get below output

```auto
The backup on tag `default' is in progress (just started) to file:///data/fdbbackup/backup-2019-12-16-10-42-54.409539.
BackupUID: f1f14adaa5d9770e23a6039e8bc64ccf
BackupURL: file:///data/fdbbackup/backup-2019-12-16-10-42-54.409539

```

It it says that the backup is in progress forever.  
What can be done to resolve this?

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<div class="post-metadata">

**Author:** ![viveksinghggits](https://sea1.discourse-cdn.com/foundationdb/user_avatar/forums.foundationdb.org/viveksinghggits/32/737_2.png) [@viveksinghggits](https://forums.foundationdb.org/u/viveksinghggits)\
**Post date:** [December 16, 2019, 1:54pm UTC](https://forums.foundationdb.org/t/backing-up-the-database-using-fdbbackup-command-returns-in-an-error/1844/2 "2019-12-16T13:54:49Z")

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Please see [Regarding issue faced while running fdbbackup](https://forums.foundationdb.org/t/regarding-issue-faced-while-running-fdbbackup/1458/6) for the resolution of this issue.