# Commercial support

**URL:** <https://forums.foundationdb.org/t/commercial-support/893>\
**Category:** Using FoundationDB\
**Created:** [November 21, 2018, 1:09pm UTC](https://forums.foundationdb.org/t/commercial-support/893 "2018-11-21T13:09:48Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![vladip1](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@vladip1](https://forums.foundationdb.org/u/vladip1)\
**Post date:** [November 21, 2018, 1:09pm UTC](https://forums.foundationdb.org/t/commercial-support/893/1 "2018-11-21T13:09:48Z")

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hi guys,

is there an option for FoundationDB commercial support?

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**Author:** ![ajbeamon](https://sea1.discourse-cdn.com/foundationdb/user_avatar/forums.foundationdb.org/ajbeamon/32/13_2.png) [@ajbeamon](https://forums.foundationdb.org/u/ajbeamon)\
**Post date:** [November 26, 2018, 6:14pm UTC](https://forums.foundationdb.org/t/commercial-support/893/2 "2018-11-26T18:14:41Z")

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I don’t believe there are any commercial support options.

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**Author:** ![alexmiller](https://sea1.discourse-cdn.com/foundationdb/user_avatar/forums.foundationdb.org/alexmiller/32/326_2.png) [@alexmiller](https://forums.foundationdb.org/u/alexmiller)\
**Post date:** [November 29, 2018, 12:09am UTC](https://forums.foundationdb.org/t/commercial-support/893/3 "2018-11-29T00:09:39Z")

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[Wavefront](https://forums.foundationdb.org/t/seeking-volunteers-to-help-test-foundationdb-monitoring-in-wavefront/405) does provide a monitoring solution, and … there was a thread somewhere on this forum where someone had emailed a few of the companies that run various databases as a service and suggested they look into offering FoundationDB, but I’m failing to find the thread.

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**Author:** ![panghy](https://sea1.discourse-cdn.com/foundationdb/user_avatar/forums.foundationdb.org/panghy/32/19_2.png) [@panghy](https://forums.foundationdb.org/u/panghy)\
**Post date:** [December 11, 2018, 7:38am UTC](https://forums.foundationdb.org/t/commercial-support/893/4 "2018-12-11T07:38:08Z")

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Wavefront guy here, just ping us on [wavefront.com](http://wavefront.com) and we can you started.

We just also open sourced the fdb tailer today (as announced during the summit) that converts trace logs to metrics.

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**Author:** ![gaurav](https://avatars.discourse-cdn.com/v4/letter/g/b487fb/32.png) [@gaurav](https://forums.foundationdb.org/u/gaurav)\
**Post date:** [December 11, 2018, 8:41am UTC](https://forums.foundationdb.org/t/commercial-support/893/5 "2018-12-11T08:41:01Z")

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Hi Clement, I checked the source: it appears that the metrics being created via parsing logs have a lot of overlap with those reported via `status json` output.

Could you provide some guidance (examples) where logs provide additional data points? Role changes and counts per severity of logs are few things I could identify…

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**Author:** ![panghy](https://sea1.discourse-cdn.com/foundationdb/user_avatar/forums.foundationdb.org/panghy/32/19_2.png) [@panghy](https://forums.foundationdb.org/u/panghy)\
**Post date:** [December 11, 2018, 8:52am UTC](https://forums.foundationdb.org/t/commercial-support/893/6 "2018-12-11T08:52:20Z")

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Mainly it’s a full integration so you get the dashboards and such (we also have another thing in flight to emit metrics from fdbcli). There are way more metrics about rate keeper, resolution key range moves, slow tasks, network throughput, disk throughput, shard movements, recovery, rollbacks, etc. in trace logs (not everything is collected yet in the open source version but it’s a start).

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**Author:** ![gaurav](https://avatars.discourse-cdn.com/v4/letter/g/b487fb/32.png) [@gaurav](https://forums.foundationdb.org/u/gaurav)\
**Post date:** [December 11, 2018, 8:59am UTC](https://forums.foundationdb.org/t/commercial-support/893/7 "2018-12-11T08:59:01Z")

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Thanks for the details. This looks very promising!
